Thank you for shopping Fiber Huis! Please review my store policies below. I want you to have a positive shopping experience. If you have any questions about payment, shipping or returns I will be more than happy to answer them.
I accept payment with all major credit cards including Visa, MasterCard, American Express, JCB, Discover and Diners Club. I also accept payment through PayPal. If you have questions about payment please contact me.
There is a 5% tax applied on all orders shipped to Wisconsin.
I ship within two to three business days after ordering. You will receive an email with tracking information on the day your order ships.
If you need an item sooner, please contact me with your zip code or country for expedited shipping rates to your location.
Please be aware of your country’s import fees (VAT). Buyers are responsible for paying for their own country’s customs tax.
Refunds and Exchanges
If you decide the item(s) are just not for you, please contact me within 7 days of receipt to let me know you will be returning your order. Items must be in their original unworn/ unused condition. I will refund the amount of the purchase price without the shipping.
Should a package get returned because of an inaccurate shipping address or a rejected delivery, I will contact you as soon as the package arrives. You will have the option to receive a refund without the shipping or to repay the shipping to have the package re-delivered.
If an item becomes damaged in shipping please contact me within 48 hours after receipt. I will offer to refund or replace the item.
*All sales are final on custom orders and cannot be returned.*
Again, thank you for your interest in my handmade items. If you have any other questions not covered here please contact me by visiting:
Updated October 19, 2016